Privacy Policy

Introduction

This notice describes how TNT Gyms may collect and use personal data through our website, enquiries, membership-related interactions and customer communications. The information collected depends on the services and forms you actually use.

Information we collect

Information you choose to provide may include your name, mobile number, email address, address, enquiry details and other information necessary to respond to requests. Our website may also process routine technical data such as IP address, device/browser information and security logs. Membership-related information may be handled separately at our branches.

Why we use information

• To respond to enquiries, arrange consultations or trials and provide requested services.
• To administer business operations and maintain necessary records.
• To detect misuse, maintain website security and meet legal obligations.
• To send optional marketing updates only where appropriate permission has been obtained.

Promotional messaging and choice

If you separately opt in, TNT Gyms may contact you at the number you provide through channels selected in the consent wording, which may include RCS business messaging, WhatsApp and SMS. The website enquiry form currently requires a separate affirmative marketing-consent checkbox; please note that a required marketing opt-in may not constitute freely given consent for all purposes and should be reviewed before marketing is sent. Permission can be withdrawn by following an unsubscribe mechanism in a message where provided or contacting us. The existence of this notice does not mean an individual has consented, and messages are subject to applicable telecom and platform rules.

Sharing and service providers

Personal data may be shared with providers acting on our behalf, such as website hosting, email delivery, security, form processing, customer support or authorized messaging providers where used. We do not treat posting this notice as authorization to sell or disclose customer information for unrelated purposes. Third-party services have their own policies.

Retention and security

We keep information only as long as reasonably necessary for the stated purpose and applicable recordkeeping duties. We use proportionate administrative and technical safeguards, but no internet service can guarantee absolute security.

Your choices and requests

You may contact us to ask about accessing, correcting, withdrawing consent for, or deleting personal information, subject to applicable law and verification. See our Data Deletion Policy for instructions. Withdrawal of marketing consent does not necessarily delete records that must be retained for a separate lawful reason.

Cookies and third-party websites

For information about cookies and browser preferences, see our Cookies Policy. This site may link to outside websites that are governed by their own notices.

Changes to this notice

We may update this notice as our services, technology, or legal obligations change. The current version will appear on this page.